FAQ

Q. How long will my order take to arrive?

A. Overall a package shouldn't take more than 10-50 working days to arrive and typical shipping times are 15-40 working days.

 

Q. Are there any other costs I need to pay?

A. With any Free Products We only ask customers to cover the small packaging and shipping costs to ship their order (around $9.99 to anywhere in the world). Divine Styling cannot be held responsible for any custom charges made in your country. It is advisable to check the pricing guide at your local customs department if you think you may have to pay any extra costs. 

 

Q. Why do you give your products away for free?

A. One of our goals at Digital Buzz Deals has always been to make the latest fashionable and stylish products available for everyone and sometimes we are able to offer this as part of a promotional offer.

 

Q. Are there any other rules around ordering your free products?

A. If ordered with full price products, the shipping cost will still be charged for each free item ordered even though the full priced items may be described as having free shipping. A maximum of 10 free products can be ordered at any one time. If you require more than this then a separate order will have to be placed and the shipping cost will apply to each free product that is ordered. No Free products can be returned.

 

Q. Where will my order be dispatched from?

A. All orders are dispatched from our warehouse in Asia, this allows us to skip out any unnecessary overheads and pass on our discounts directly to customers.

 

Q. Do you sell my details to any other companies?

A. We value your trust. Your personal details will never be sold to third parties.

 

Q. How safe is it to place an order on your site, will you have access to my bank details?

A. Your card details are secure, payments are processed through our hosting and store provider (Shopify) which is certified Level 1 PCI DSS compliant.

Digital Buzz Deals itself does not have access to your card details and your payment which is processed through Shopify is later remitted to ourselves.

 

Q. Can I return any items that i have purchased?

A. Yes certainly items can be returned but only if the item is faulty, if it is just down to change of mind then we are sorry but we cannot accept these products back. Any returns postage must be covered by the customer.  No Free items can be returned

 

Any other questions then please do not hesitate to contact us here at Divine Styling via email at contact@digitalbuzzdeals.com